The Department of Housing and Urban Development sought to modernize a decades‑old noise assessment program that had become difficult for staff and local partners to use. The modernization effort included a national needs assessment, identification of systemic barriers, and redesign of the program’s structure, guidance, and tools. The updated framework made the program clearer, more consistent, and more equitable for practitioners across the country.

State and local agencies needed a reliable way to quantify emissions reductions without specialized modeling expertise. This project involved designing FHWA’s CMAQ Emissions Calculator Toolkit, translating complex emissions modeling into intuitive tools, and delivering nationwide training. The toolkit is now widely used to support competitive funding applications, improve reporting consistency, and help agencies demonstrate the benefits of their transportation projects.

A federal agency required structured support to manage a high‑profile Title VI investigation involving sensitive material and tight timelines. The work included coordinating a 25‑person multidisciplinary team, establishing clear workflows and quality controls, and creating psychologically safe conditions for staff working with emotionally charged content. The effort helped FHWA resolve the investigation and build a sustainable model for future civil rights reviews.